Question:
I purchased a NZXT SENTRY 1 Fan Controller Black from yourself but it has failed to work. The LCD panel lights up, but just with a blue screen and no icons at all. (15/04/2007)

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Answer:

Many of our customers have experienced this problem.
Before filling out an RMA to begin returning the product to us, please try the reset switch on the back of the unit and see whether it resolves the issue.

If you are still experiencing problems, please log onto your account and fill out an online RMA form so we can proceed to get the item returned.

**Please note that owing to the high volume of returns related to this product, we will no longer be selling it and it will be removed from our website shortly**

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