By Brendan Hobbs
Date Added: Saturday 21 June, 2008
This may be the second testimonial I have posted but it is with good reason. My computer developed an intermitent fault a few months ago which ended up driving me crazy as to what the fault might be, so I got on to Vadim to see if they could help. All I can say is the support team of Vadim are a rare breed. They have found diagnosed and sorted the fault even though all the tests both myself and the guys at Vadim ran, all resulted with no errors found, they really know their stuff. Also they have answered every question I have asked in a positive and friendly manner, not once have they made me feel like im inferior or I'm bothering them, unlike some customer support departments I could mention. The whole experience of having my system being fixed and upgraded by the Vadim support team has been a joy and given me peace of mind knowing it couldn't be in better hands. The only thing I wish I had done was to take out a longer warranty when I purchased the machine last year knowing what I know now about how good the support at Vadim really is.