By Brendan Hobbs
Date Added: Saturday 21 June, 2008

This may be the second testimonial I have posted but it is with good reason. My computer developed an intermitent fault a few months ago which ended up driving me crazy as to what the fault might be, so I got on to Vadim to see if they could help. All I can say is the support team of Vadim are a rare breed. They have found diagnosed and sorted the fault even though all the tests both myself and the guys at Vadim ran, all resulted with no errors found, they really know their stuff. Also they have answered every question I have asked in a positive and friendly manner, not once have they made me feel like im inferior or I'm bothering them, unlike some customer support departments I could mention. The whole experience of having my system being fixed and upgraded by the Vadim support team has been a joy and given me peace of mind knowing it couldn't be in better hands. The only thing I wish I had done was to take out a longer warranty when I purchased the machine last year knowing what I know now about how good the support at Vadim really is.

By Brendan Hobbs
Date Added: Wednesday 15 August, 2007

I have searched the internet for months, looking for a company who could provide me with a high end computer which suited my requirements and had a build quality and customer service to match. I can certainly say that Vadim is all of the above and more besides. I am a graphic designer by trade and needed a new workstation which could handle anything I threw at it, either 2D or 3D without slowing down. Vadim provided me with a wealth of options to choose from in their configurator some of which you won't find anywhere else, and the advice I got on which parts would work better with which was second to none. The customer service and advice I have recieved throughout the build of my workstation and after recieving it has kept me as a definite regular customer. I was even impressed with the packaging my system arrived in. I live in cornwall and my system arrived from the 200+ miles journey without a single problem on booting up. This is one customer who will do nothing else but promote Vadim to anyone else wanting to buy a system which has that little extra something the mass produced machines and the companies that produce them don't have.