By Ben Jones
Date Added: Thursday 21 December, 2006

I initially purchased a PC from another company about three months ago; I had nothing but problems from the outset. Eventually the PC was returned. As a result I decided to order a similar spec machine from Vadim after reading excellent reviews on various independent PC forums. From the outset Vadim were very professional and helpful. The online ordering process was simple and offered a much wider choice than I had seen elsewhere. I was therefore able to build a PC that has very closely met my needs, and I only paid for what I wanted rather than having to accept a ‘standard’ setup. After ordering the PC I received an email from George who informed me that he would be building my PC and answered my questions promptly and satisfactorily. It was especially refreshing to have one person and a name to contact rather than a generic 'customer service dept'. The PC arrived within the stated time period and was impeccably packaged. It was very clear that time had been taken to ensure that it arrived in the state that it left Vadim. After using the PC for a week I have not had a single problem with it (touch wood), it is faster than anything I have used before (And I use a very powerful computer at work). It powers through my video and photo editing and financial models without breaking a sweat. I should note that it is more or less totally silent. Vadim may have been slightly more expensive (but not much) than the competition but the build quality and unrivalled level of customer service more than make up for this. I also asked several questions of George after my PC had arrived and he continued to respond promptly, it seems the customer service does not end at point of ordering. The moral to the story is you get what you pay for. I will certainly be using Vadim again and have recommended them to friends who are in the market for a new PC. Keep up the good work Vadim.